Effective: June 25, 2020
This policy describes:
Privacy laws in Quebec and in Canada generally define "Personal Information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person.
This policy applies to information we collect, use, or disclose about you:
Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time.
SECTION 1: INFORMATION WE COLLECT
Our Website is hosted on Shopify Inc. ("Shopify"). They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
The information we collect directly from you on or through our Website may include:
(a) information that you provide by filling in forms on our Website. This includes information provided at the time of ordering products and posting material. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website;
You may also provide information to be published or displayed on public areas of the Website or transmitted to other users of the Website or third parties (collectively, " User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions.
As a result, when you visit our Website, information about you and your device are automatically collected, including:
We use Stripe to process payments in our online store. You can read more about how Stripe uses your Personal Information at stripe.com/ca/privacy.
We use PayPal Holdings, Inc. ("Paypal") as an alternative way of processing payments in our online store. You can read more about how PayPal uses your Personal Information at https://www.paypal.com/ca/webapps/mpp/ua/privacy-full?locale.x=fr_CA.
We use Google Analytics to help us understand how our customers use our Website. You can read more about how Google uses your Personal Information at google.com/intl/en/policies/privacy.
You can also opt-out of Google Analytics at: tools.google.com/dlpage/gaoptout.
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe could be of interest to you. You can opt out of Facebook and Google targeted advertising at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen and https://adssettings.google.com/authenticated?hl=fr.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to court orders, search warrants or other lawful request for information we receive, or to otherwise protect our rights.
SECTION 4: TRANSFERRING YOUR PERSONAL INFORMATION
We may transfer Personal Information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our business and who are contractually obligated to keep Personal Information confidential, use it only for the purposes for which we disclose it to them, and to process the Personal Information with the same standards set out in this policy.
We may process, store, and transfer your Personal Information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your Personal Information through the laws of the foreign country.
By submitting your Personal Information or engaging with the Website, you consent to this transfer, storage, or processing.
SECTION 5: SECURITY
To protect your Personal Information, we use physical, electronic, and administrative measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. The Shopify e-commerce platform that we use is certified Level 1 PCI DSS compliant, meeting all six categories of PCI standards. Any payment transactions is encrypted using secure socket layer technology (SSL).
The safety and security of your information also depends on you. We urge you to be careful about giving out information in public areas of the Website like message boards, which any Website visitor can view.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
SECTION 6: DATA RETENTION
Except as otherwise permitted or required by applicable law or regulation, we will only retain your Personal Information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your Personal Information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
SECTION 7: ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
It is important that the Personal Information we hold about you is accurate and current. Please keep us informed if your Personal Information changes. By law you have the right to request access to and to correct the Personal Information that we hold about you.
If you want to review, verify, correct, or withdraw consent to the use of your Personal Information you may also send us an email at email@example.com and request access to, correct, or delete any Personal Information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the Personal Information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the Personal Information that we hold about you, or we may have destroyed, erased, or made your Personal Information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your Personal Information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
SECTION 8: WITHDRAWING YOUR CONSENT
Where you have provided your consent to the collection, use, and transfer of your Personal Information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at firstname.lastname@example.org. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.
SECTION 9: MINORS
Our Website is not intended for children under 13 years of age.
SECTION 10: CHANGES
We have procedures in place to receive and respond to complaints or inquiries about our handling of Personal Information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this policy please contact our Privacy Officer using the contact information listed above.